Terms of Service

Terms of Service

Effective Date: 31st May 2025
Welcome to Medicine Porter. Firstly, by using our website and services, you agree to comply with and be bound by the following terms and conditions. Therefore, please review them carefully. However, if you do not agree to these terms, then you should not use this website or our services.

1. Introduction

Medicine Porter is an online pharmacy based in the UK, offering both NHS and private prescription services. In addition, we aim to provide convenient, reliable, and accessible healthcare solutions. Moreover, these Terms of Service outline your use of our website and services.

2. Use of Services

By using our services, you confirm that:

  • You are at least 18 years old.
  • You are a UK resident.
  • You are using the services for personal, non-commercial purposes.

Furthermore, Medicine Porter’s services are provided solely to support healthcare needs. Therefore, any misuse of our services, such as attempting to obtain medications without a valid prescription, is strictly prohibited.

3. Account Registration and Security

To access certain services, you must first create an account with Medicine Porter. By doing so, you agree to:

  • Provide accurate and complete information during registration.
  • Keep your account information secure and confidential.
  • Notify us immediately if you suspect unauthorized access to your account.

Medicine Porter reserves the right to suspend or terminate accounts that do not comply with these Terms.

4. Prescription Services

Medicine Porter provides prescription services in full compliance with UK healthcare regulations. By using our prescription services, you agree that:

  • You will only submit valid prescriptions from a registered healthcare provider.
  • Medicine Porter reserves the right to verify all prescriptions.
  • You will not misuse, alter, or falsify any prescription information.

In addition, Medicine Porter reserves the right to reject any prescription if it does not meet regulatory standards or if there are concerns about its validity.

5. Payment and Pricing

For private prescriptions and non-prescription services, payment must be completed through our secure payment portal. Please note that all prices are in GBP and are subject to change without notice. By making a purchase, you agree that:

  • You are responsible for any costs associated with your order.
  • Medicine Porter may adjust pricing for promotional or operational reasons.

6. Delivery of Medications

Medicine Porter offers delivery of medications across the UK. While we aim for prompt delivery, please note that:

  • Delivery times may vary based on location and availability.
  • Medicine Porter is not responsible for delays beyond our control (e.g., postal service issues, adverse weather).
  • Orders containing controlled or sensitive medications may have additional requirements for delivery.

7. Returns and Refunds

Due to the nature of healthcare products, returns are only accepted for items that were damaged in transit or incorrectly supplied. Additionally, refunds or replacements will be issued only after verification of the issue. Furthermore, Medicine Porter does not accept returns for opened or used medications unless required by law.

8. Privacy and Data Protection

Medicine Porter is committed to protecting your personal information. In addition, our handling of personal data complies with the General Data Protection Regulation (GDPR). For further details on how we collect, use, and protect your data, please refer to our Privacy Policy.

9. Intellectual Property

All content, materials, and trademarks on the Medicine Porter website are the property of Medicine Porter or its licensors. As such, you may not use, reproduce, distribute, or modify any content without prior written permission.

10. Limitation of Liability

Medicine Porter will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services, including but not limited to errors or omissions in the information provided, delays in service, or unauthorized access to your data. In addition, Medicine Porter’s liability shall be limited to the maximum extent permitted by UK law

11. Amendments to the Terms

Medicine Porter reserves the right to amend these Terms of Service at any time. Specifically, any changes will be posted on this page with an updated effective date. Therefore, by continuing to use the site and services, you agree to the updated Terms.

12. Contact Us

For questions regarding these Terms of Service, please contact us at Medicine Porter using any of the following:

  • Email: [email protected]
  • Phone: 0203 869 0006
  • Address: Suite 10, 45 Circus Road, London NW8 9H

By using Medicine Porter’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.